Subject: FW: D21002202M/GBL/TPD2 YN5612G CLAIMS- SKQ505R DOA 29/07/2021
From: Esther Lim <[email-masked]>
To: "Mei Kwan (LKKAuto)" <[email-masked]>
Cc: Admin A <[email-masked]>
Date: Tue, 16 Aug 2022 01:25:21 +0000

Dear Sirs

It is noted that the TP workshop had placed orders for those parts which were not available during the duration of repair and are claiming 88 days for Loss of use.

Attached are the invoices and airway bills for your attention.

We wish to seek your surveyor's advice on whether there was a need to order these parts from their manufacturer in Germany.

Await your prompt response to this matter.

Thank you.

Regards

Esther Lim

Motor Claims

MS First Capital Insurance Ltd | 36 Robinson Road, City House, #16-01 Singapore 068877 | Tel: 6507 3848

Fax: 6507 3849| Company Reg. No. 195000106C

Change of email address

[email-masked]<mailto:[email-masked]>

Personal Data Protection Act 2012 ("PDPA"):

Under the PDPA, there are various requirements that regulate the processing of your personal data.

Please refer to www.msfirstcapital.com.sg<http://www.msfirstcapital.com.sg/> for details of PDPA Personal Data Collection Statement.

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From: Moo Wen Zheng <[email-masked]>
Sent: Wednesday, 10 August 2022 1:49 PM
To: Esther Lim <[email-masked]>; Motor Claims <[email-masked]>
Cc: ESPL - Claims Admin <[email-masked]>; Edwin Alegre <[email-masked]>
Subject: RE: D21002202M/GBL/TPD2 YN5612G CLAIMS- SKQ505R DOA 29/07/2021

Hi Esther,

Refer to you email below,

Please find attached with excel work progress chart and airway bill for your reference.

Thank you.

Best regards.

Wen Zheng
Customer Service Coordinator

27A Tanjong Penjuru, Singapore 609042
Tel. +65 6331 0680 | DID +65 6331 0692 | [email-masked]<mailto:[email-masked]>

EurokarsGroup.com<http://eurokarsgroup.com/>  |  Eurokars Group LinkedIn<https://sg.linkedin.com/company/eurokars-group>

The contents of this email and attachments herein are strictly confidential. It may contain privileged information and is intended only for the use of the individual or entity to whom the email is addressed.  If you are not the intended recipient, please notify the sender immediately by replying to this message and then delete it from your system. Do not read, copy, use or circulate this communication. Internet communications are not secure. While every reasonable effort has been made to ensure that this communication has not been tampered with Trans Eurokars Group and its affiliates is not responsible for alterations made to the contents of this message without its express consent. Any individual or entity who communicates with us is taken to have accepted these risks. In providing personal data to us, you consent to us using it for the purposes set out in https://www.eurokarsgroup.com/data-protection/.

From: Esther Lim <[email-masked]<mailto:[email-masked]>>
Sent: 21 March 2022 5:00 PM
To: Junior Soo <[email-masked]<mailto:[email-masked]>>
Subject: FW: D21002202M/GBL/TPD2 YN5612G CLAIMS- SKQ505R DOA 29/07/2021

WITHOUT PREJUDICE

SAVE AS TO COSTS

Dear Sirs

We refer to the above matter.

To enable us to review your loss of use for 86 days, kindly let us have the breakdown to the number of days as our surveyor, LKK Auto Consultants Pte Ltd has recommended 18 days for repair of your client's vehicle.

Thank you.

Regards

Esther Lim

Motor Claims

As a response to the COVID19 outbreak, we are observing staggered working hours and some of us are on Work From Home arrangement. However, we are actively working to support our clients and partners. We have access to e-mails and will work to respond in a timely manner.

We appreciate your kind understanding. Stay safe.

MS First Capital Insurance Ltd | 36 Robinson Road, City House, #16-01 Singapore 068877 | Tel: 6507 3848

Fax: 6507 3849| Company Reg. No. 195000106C

Change of email address

[email-masked]<mailto:[email-masked]>

Personal Data Protection Act 2012 ("PDPA"):

Under the PDPA, there are various requirements that regulate the processing of your personal data.

Please refer to www.msfirstcapital.com.sg<http://www.msfirstcapital.com.sg/> for details of PDPA Personal Data Collection Statement.

Confidentiality Notice: This e-mail is confidential. It may also be legally privileged.

If you are not the addressee or to whom it is intended, you may not copy, forward, disclose or use any part of it.

If you have received this message in error, please delete the message and all copies from your system and notify the sender immediately by return e-mail.

From: Harminder Kaur
Sent: Wednesday, 9 March 2022 9:20 AM
To: [email-masked]' <[email-masked]<mailto:[email-masked]>>
Cc: Esther Lim <[email-masked]<mailto:[email-masked]>>
Subject: D21002202M/GBL/TPD2 YN5612G CLAIMS- SKQ505R DOA 29/07/2021

WITHOUT PREJUDICE

OUR REF: D22/2202M/GA/EL/TPD 2

YOUR REF: SKQ505R

Dear Sir,

We acknowledge receipt to your letter of claim dated 8/3/2022.

We are currently looking into the matter and will revert to you soonest possible.

You may reply to the Officer @ [email-masked]<mailto:[email-masked]>

Thank You.

Best Regards,

For & on behalf of

Esther Lim

DID 6507 3803

Motor Claims

MS First Capital Insurance Ltd

A Member of  Insurance Group

36 Robinson Road, #16-01 City House,  Singapore 068877 | Tel: 6507 3848 | Fax: 6507 3849 |Reg. No. 195000106C

Personal Data Protection Act 2012 ("PDPA"):

Under the PDPA, there are various requirements that regulate the processing of your personal data. Please refer to http://www.msfirstcapital.com.sg<http://www.msfirstcapital.com.sg/> for details of PDPA Personal Data Collection Statement.

Confidentiality Notice: This e-mail is confidential. It may also be legally privileged. If you are not the addressee or to whom it is intended, you may not copy, forward, disclose or use any part of it. If you have received this message in error, please delete the message and all copies from your system and notify the sender immediately by return e-mail.

From: Junior Soo <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 8, 2022 3:53 PM
To: Motor Claims <[email-masked]<mailto:[email-masked]>>
Cc: ESPL - Claims Admin <[email-masked]<mailto:[email-masked]>>
Subject: LOD//TP CLAIMS- SKQ505R DOA 29/07/2021

Dear Claims Officer,

The repairs have been completed for SKQ505R. We submit the following claims with supporting documents for your perusal:-

1.      Invoice No. 13206574

$69,331.61

2.      Loss of Use ( $180 X 86 DAYS )

              $15,480.00

3.      LTA/GIA Search Fees

             $          2.00

4.      Letter of Authorization

ATTACHED

5.      Discharge Voucher

ATTACHED

Please pay $84,813.61 to STUTTGART AUTO PTE LTD

$84,813.61

We look forward to receiving your offer/Discharge Voucher soon.

Thank you

Regards,

Junior Soo

Claims Executive

27A Tanjong Penjuru

Singapore 609042

DID:  +65 6331 0692

Fax: +65 6331 0690

Email:  [email-masked]<mailto:[email-masked]>

Website: www.eurokarsgroup.com<http://www.eurokarsgroup.com/>